Grand Hospitality
Support
GH Ops and GH Staff are private work apps for Grand Hospitality staff and managers. If you work with us and need help, start with your manager on shift.
Common questions
I don't have a login
Open the app and tap New here? Create account. A manager approves new accounts before you can sign in.
I forgot my password
Tap Forgot password? on the sign-in screen and enter your username or email. We'll email you a link to choose a new one. Check your junk folder if it doesn't arrive.
I can't clock in
Clock in with GH Staff on your phone by scanning the clock-in QR code at work. Allow camera access when asked (or in Settings → GH Staff → Camera).
Delete my account
In either app: Account → Delete my account. See the Privacy Policy for what this removes.